Refund Policy

At PostsVille, we’re committed to providing reliable, user-friendly tools to help individuals and businesses manage their social media efficiently. This Refund Policy outlines the terms under which refunds may be granted for our subscription plans, services, and digital products.

1. General Policy

All payments for PostsVille’s paid services are non-refundable except in specific cases outlined below. By purchasing any of our plans or services, you agree to this policy.

We strongly encourage users to start with the Free Plan to explore our platform before committing to a paid plan.

2. Subscription Services

PostsVille offers various paid subscription plans including but not limited to:

• Personal
• Entrepreneur
• Professional

Refund Eligibility:

We do not offer refunds for:

• Partial months or unused features
• Downgrades made during an active billing period
• Failure to cancel before the next billing cycle

However, a full or partial refund may be considered if:

• A technical issue or service disruption on our end prevents delivery of core platform functionality, and our support team is unable to resolve it within 7 business days
• You were erroneously charged after a cancellation was properly submitted

All refund requests must be submitted in writing to [email protected] within 14 days of the charge.

3. Free Trials and Free Plans

• If your plan includes a trial period, you will not be billed until the trial expires.
• You can cancel any time during the trial to avoid charges.
• Our Free Plan includes limited access to core features and does not require any payment.

4. Cancellations

You may cancel your subscription at any time by visiting your account dashboard or contacting [email protected]. Upon cancellation:

• You will retain access until the end of your current billing cycle.
• No partial refunds will be issued for the remaining period.

5. Chargebacks and Disputes

If you initiate a chargeback through your bank or payment provider without first contacting PostsVille, we reserve the right to:

• Suspend or terminate your account
• Deny future access to our Services
• Report fraudulent activity where necessary

We are always happy to resolve billing issues directly. Please contact us first before disputing any charges.

6. Contact Us

For questions, refund requests, or assistance with your account, please contact:

• 📧 Email: [email protected]
• 🌐 Website: www.postsville.com

We aim to respond to all refund inquiries within 2 business days.

PostsVille Ltd.
Registered in the United Kingdom
Committed to GDPR compliance and fair billing practices